RSA Releases Banking Survey Results

RSA has released the results of its fourth annual Financial Institution Consumer Online Fraud Survey.

Conducted in December 2006, the survey asked 1678 adults from around the world their opinions on evolving fraud threats -- such as, phishing, vishing, and keylogging -- and on the efforts of financial institutions to strengthen remote channel banking authentication.

Among other results, the survey found that:

• 91 percent of account-holders said they are willing to start using a new authentication method, beyond the standard "username-and-password", if their banks decided to offer stronger security. Of that number, 73 percent said they would like their financial institution to use risk-based authentication.
• 69 percent of account-holders believe that financial institutions should replace username/password log-in with stronger authentication for online banking.
• 58 percent believe that financial institutions should deploy stronger authentication for telephone banking.
• 82 percent would like their banks to monitor online banking sessions and telephone banking sessions for signs of irregular activity or behavior -- similar to how credit-card transactions are monitored.

For a copy of the survey, email rsaconsumer@outcastpr.com.

Posted by Jon Erickson at 12:21 PM  Permalink